Frequently Asked Questions at Ample Storage



General Information

Where is Ample Storage Lubbock located? Ample Storage Lubbock is located at 8005 Pontiac Avenue in Lubbock, TX, 79424. You can find our exact location on our website's location page.

How do I contact Ample Storage? You can reach us by phone at (806) 687-3211 or visit our Contact Us page on the website.

What are your hours of operation? We are available from Monday-Friday from 9:00 AM to 5:30 PM and on Saturdays from 9:00 AM to 2:00 PM. We are closed on Sundays. 


Renting & Reservations

How do I rent a storage unit? Renting is easy with our 3-step online process:

  1. Select your unit size and create your account
  2. Enter your billing information
  3. Review and confirm your reservation

Once completed, you'll receive email instructions for moving in.

Can I reserve a unit online? Yes! You can browse available units and reserve online 24/7. Simply click "Reserve Now" on any available unit to begin the process.

What if the size I need isn't available? If your preferred unit size is currently unavailable, you can join our waiting list by clicking the "Waiting List" button on that unit type. We'll notify you when a unit becomes available.

Is there a current promotion available? Yes! We're currently offering 35% off for new rentals. This is a limited-time offer subject to unit availability and cannot be combined with other discounts. Click "Reserve Now" to lock in your savings.


Unit Types & Sizes

What types of storage units do you offer? We offer both climate-controlled indoor units and drive-up outdoor units in various sizes ranging from 5x10 to 20x10 feet.

What's the difference between climate-controlled and drive-up units? Climate-controlled units are located inside our facility and maintain consistent temperature and humidity levels, making them ideal for sensitive items. Drive-up units are outdoor units that allow you to pull your vehicle right up to the door for easy loading and unloading.

What size unit do I need?

  • 5x10 units: Fit furnishings from a mid-sized bedroom (queen bed, dresser, TV, and several boxes)
  • 10x10 units: Suitable for one bedroom's worth of furniture and boxes
  • 10x15 units: Hold contents of three full bedrooms plus larger items like couches and TVs
  • 15x15 units: Accommodate three bedrooms plus large furniture pieces
  • 20x10 units: Store contents of a multi-bedroom house, including major appliances
  • 10x24 and 10x25 units: Perfect for fully furnished 3-bedroom homes with all major furniture

Visit our blog to learn more about which storage unit size is right for you.


Pricing & Payment

How much does a storage unit cost? Prices vary by unit size and type. Climate-controlled units start at $99/month, while drive-up units start at $74/month. Check our website for current pricing and availability.

How do I make a payment? You can make payments online by clicking "Make a Payment/Login" in the navigation menu. This will take you to your secure account portal.


Policies & Security

What are your storage policies? Complete storage policies, including rental terms, access rules, and prohibited items, are available on our Storage Policies page.

What items can I store? Standard household items, furniture, business inventory, and similar belongings are permitted. Please review our Storage Policies page for a complete list of prohibited items.


Moving In

What do I need to move in? After completing your online reservation, you'll receive email instructions with everything you need to know for move-in day.

When can I move in? Contact us at (806) 687-3211 to schedule your move-in time or to learn about immediate access options.

Do you sell packing supplies? Yes, we offer boxes & supplies. 


Additional Questions

Can I access my unit anytime? We offer 6:00 AM to 12:00 AM access to your storage unit. 

Do you offer commercial storage? Yes, we offer storage solutions for both residential and commercial customers. Contact us to discuss your business storage needs.

How do I change or cancel my reservation? Contact us directly at (806) 687-3211 for assistance with modifying or canceling your reservation.